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Identifying a good broker will not be complete without checking the testimonials. This is because experience speaks louder than words.

Switzerland
EErvin Ingram Jun 7 2023
 
Hot tea commin right up

Yo, listen up! So, I gotta spill the tea about Pepperstone, and let me tell ya, it ain't looking good. I'm not one to write reviews, but this trading company is totally unreliable, fam. Like, seriously, their support system is whack. You send them an email, and all you get is some lame automated response. Ain't nobody got time for that!

I decided to request a withdrawal, right? Well, guess what? It's been more than 48 hours, and I still haven't received my money, bruh! Meanwhile, I can get instant withdrawals at Planoff and other companies, no problemo. Why would I waste my hard-earned cash on a place like Pepperstone if there are way better options out there?

Broker Pepperstone   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
France
JJodi Daniels Jun 4 2023
 
Dissapointing experience

I made the decision to register and trade with this broker based on the positive reviews I read. However, my experience with them has been quite disappointing, leaving me feeling let down. Firstly, their support agents responded to me in an aggressive manner, which was off-putting and not what I expected from a reputable broker. Additionally, the verification process took longer than the time frame they had mentioned, and my verification is still pending. This raises doubts about the reliability and efficiency of this broker, especially considering the positive reviews I read.

Furthermore, I noticed that the broker actively requests clients to rate their service after each conversation, which may have contributed to the large number of reviews on Trustpilot. This leads me to question the authenticity and credibility of those reviews. While I cannot speak for others who have written positive reviews, I can only share my personal experience, which has been disappointing and has made me decide to distance myself from this broker in the future.

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Ukraine
AAlexis Stevenson May 30 2023
 
Why does my withdrawal failed?

I have been requesting a withdrawal from Tickmill for a week now. I have already made three requests using the exact deposit bank details, but they have failed. I have sent emails and contacted support through chat, but I have not received any response regarding the reason for my failed withdrawals. Is there any reason why it's not coming through?

Broker Tickmill   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Nigeria
JJoetta Edward May 30 2023
 
Frustating experience

I saw someone comment that they have a frustrating situation. I recently had a similar experience where I canceled an order, but it ended up being executed and resulted in a loss. To make matters worse, the customer service couldn't assist me. It isn't very pleasant when things like this happen.

Just a word of caution for those considering holding trades overnight: based on my experience, be prepared for potential slippage of up to 60 pips. It's unfortunate, but it's essential to be aware of this possibility before making any decisions.

Broker FP Markets   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Nigeria
AArturo Obrien May 24 2023
 
Dissapointed

I have become increasingly dissatisfied with Tickmill due to the following reasons:

  1. The take profits (TP) feature is not functioning correctly. Despite their claims of being an "ECN" broker, the functionality of the TP does not align with that.
  2. Their system does not allow you to close a trade when you are in a profitable position, but it conveniently allows closure when you are on the losing side. Despite contacting them about this issue, they conveniently ignore my inquiries and respond to unrelated matters.
  3. Today, I encountered a situation where their system prevented me from closing a trade while I was in a winning position, and simultaneously, the TP feature did not work. Both of these issues occurred simultaneously, adding to my frustration.
Broker Tickmill   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Canada
DDayna Crow May 22 2023
 
Data Breach.

I think there is a potential data leak. Last night, I received a fraudulent call informing me about the closure of this company due to financial misconduct, and the caller claimed they wanted to refund my deposit with this broker.

However, the fact is that I did not have any remaining deposits in my account worried me a lot. Worse, the scammer possesses my complete name, email address, and phone number.

Broker Admirals   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Malaysia
DDaryl Glover May 16 2023
 
Frustating!!

Without any prior notice, this broker unexpectedly shut down my account, leaving me perplexed. When I attempted to reach out to their support team, I encountered frustratingly slow response times. Finally, when I managed to communicate with them, they stated that my account closure was carried out in accordance with the fifth clause of the client agreement. To my dismay, upon reviewing this clause, I discovered it pertained to financing terrorism. It is deeply disheartening that my account was closed on such grounds, as it reflects negatively on the broker's actions.

Broker Admirals   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Argentina
UUna Mayer May 11 2023
 
Here is the tea

Yo, listen up! I gotta spill some tea about this company's security game. So, before, they were all about that high logging security, using 2FA with SMS codes, you know? But now, they've switched it up to some ancient and weak pin method. Like, seriously? Are they trying to make it easier for fraudsters to get in? 'Cause that's how it looks to me.

The thing is, pin codes are like a one-trick pony. They're so not rotate-able, and hackers can crack 'em like it's no biggie. It's a major facepalm moment. They should've leveled up their 2FA game and used an authentication app like Microsoft or Google. But nope, they went with the pin method. How hilarious is that?

To all the peeps out there using this company, I'm telling you, you gotta be hella careful with your money. This security downgrade is no joke, and it's on us to keep our funds safe. Stay woke, fam!

Broker FP Markets   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Singapore
JJon Warner May 9 2023
 
Don't be fooled!

I wanted to close my account today. But for some reason, I had difficulty withdrawing the last of my funds. Meanwhile I'd like to warn people so that they won't be another victim. Fx Optimax is a total scam, don't fall for those fake reviews. They mess up trades, re-quote all the time, and hit you with crazy spreads

Broker Number One Capital Markets   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Turkey
JJudy Page Apr 5 2023
 
They don't want me withdraw

At first this broker seems good and I had no problems. They even take care of the deposit quickly. It feels so quick, even when I trade they still quite helpful.

Howeveer, after I requested a withdrawal, my account was frozen, and all of my earnings were lost, and they mentioned canceling my income. It's almost they don't want me to withdraw and just simply continue trading. I tried calling the customer service but they don't really help.

Broker Forex4You   Website   Review   Other Testimonial   Reply   New Testimonial   Detail



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