I have been an active trader in Pepperstone since 2019, but I take sometimes off during the pandemic. I guess a lot of people do. I had only recently returned to trade with Pepperstone again last year. I want to note that this broker is One of the best for low spreads and trading conditions/execution. Not to mention they have a very smooth withdrawal dan deposit transaction ever. I can never find any broker better than this. Yes, they have flaws that I won't deny. But overall, they have given me a great experience.

This is one of that broker that is good at the beginning but then slowly turns into something horrible. I don't know if horrible is the right word, but it is certainly not pleasant. I did have a good time with them in the beginning. Smooth trading, no problems with withdrawal, great service. All of sudden, they keep having withdrawal problems. The company would now release my funds despite providing all the docs they requested. It has been nearly two weeks since my withdrawal request, and my money is stuck in limbo.

Overall not a very bad broker. From the get-go, they seem very professional. But there is some reason why I can't give them a full-star review. I would say that in today's age software like MT4 and MT5 is super outdated and I would appreciate it if pepperstone created its own platforms. But I do understand that this platform is still very much popular among traders. Unfortunately, the platform is a bit difficult to log-in to sometimes, and I had to contact chat twice to give me the different server links I needed.

I have some questions regarding this broker. So I open an account around September last year, and I haven't been using it since December. Is there a way for me to revive my old account or is it better to open a new one? Does my old account still available or is it d? I don't have balance in it.