The removal of MetaTrader from the App Store is leading many brokers, including IC Markets, to seek alternatives for accessing the platform.

A few weeks ago, suddenly, MetaQuotes Software Corp. removed the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms from Apple's marketplace, the App Store.

IC Markets

While existing MetaTrader 4 and MetaTrader 5 Mobile users are not affected and can continue to use the app on their mobile devices, new users who had MT4 or MT5 installed before the app was uninstalled can still connect and access IC Markets servers simply by following these 4 easy steps:

  1. Open the MT4 and/or MT5 mobile terminal on your iOS device.
  2. Go to Settings.
  3. Choose New Account.
  4. Enter the server name found in your welcome email.

For IC Markets clients who have installed MT4 or MT5 on their iOS device, but removed it, they can reinstall the app via the following simple steps:

  1. Open the "App Store" app on your iOS device.
  2. Go to your "Account" and "Purchases".
  3. Search for the MT4 or MT5 app and click the download icon.

However, the method above can work as long as the client has upgraded to a new device and wants to reinstall the MT4 or MT5 application.
For clients using Android, the MetaTrader Mobile terminal is still available on the Google Play Store and is still accessible via desktop and can be downloaded via the Secure Client Area.

The Australian broker apologizes for the inconvenience caused and will try to provide further updates in the future to find alternative solutions. If a client has a question or needs assistance,IC Markets customer support is open 24/7 via live chat or email.