In order to improve customer satisfaction, forex brokers are competing in providing the best services. But how to know if one services is warmly accepted by the customers or not?
In order to improve customer satisfaction, forex brokers are competing in providing the best services. But how to know if one services is warmly accepted by the customers or not? Mauritius-based forex broker HotForex have found a solution to this dilemma by holding customer survey.
Yesterday (15/8) HotForex announced a customer survey where each entrants will be entered into a prize draw to win a new iPhone 5s 16GB or the cash equivalent of 600 USD. If the winner opt for the iPhone, delivery charges will be paid by HotForex; while if the winner choose the cash, the money will be sent to his HotForex account and is withdrawable without limitation. In the survey, HotForex clients will be asked about their trading experience and whether there are any areas that the brokerage management need to improve in order to boost clients' trading experience.
The survey could be entered by any Hotforex clients through myHotForex, its clients area, from August 13th to October 1st, 2014. Completing the short survey will need only a few minutes, and once the client have submitted his feedback, he will be automatically entered into the Prize Draw. The winner will be announced in October 10th, 2014. If you are a Hotforex client, hurry, check your myHotForex and fill the survey. If you are not one, then there is nothing wrong in registering now and fill the survey once your account is approved. The prize draw terms and condition said that no deposit is required to enter the survey.