IC Markets Broker Testimonials

All good, smooth, and peachy until you are trying to withdraw some money from them. Wait, let me rephrase that until you are trying to withdraw a significant amount of money. For some reason, there are always problems that cause it to. They keep blaming my bank. The funny thing is, I can move money around banks easily, never had probs before this. I even tried to use other methods and still, the same problem happened.

I can't log in to my account. It's been 2 days, and I still couldn't get a hold of customer service. I have left a message in live chat but waiting for so long no reply as of writing here. They should have employed more live agents on weekends. It's getting really bad, I have an open position.

I make a deposit using credit cards a while ago. This is not my first time using this method to deposit some funds into my trading account. Usually, I don't have problems and my funds arrive safely. But for some reason these days I keep having trouble with it. It took about a week to settle this problem and I lost a lot of good opportunities because of it. I call customer support service but they sems can't do anything about it. This is such a shame for a broker as big as IC Markets. I truly hope they fixed this soon.

Their customer service actually is a good solver. What I liked most was that they can respond with great fast responses. But I notice that some issues including slippage sometimes make me very awful and want to leave IC Market. It is just like all the close position point that I insert is of no use anymore it happens a few time and it is really annoying.

I have serious concerns about the IC market. In fact, everything looks very smooth at IC Markets at first. Deposits, withdrawals, customer service, promotions, and more. All is well, but I decided to quit IC Markets about 18 months ago because they are not flexible enough. For a small broker like me, I have always traded a lot, and I have noticed an increase in slippage on IC Markets. In other words, slippage is a frequent occurrence in the IC market. Seems like the slippage is in their favor, as always!

Live chat replies are fast, but I think their support guys really don't know what my problem is and are confused about to reply! Terrible experience with a live agent! All they say is email and someone keeps letting you know about your problem but after that no one ever let me know! My deposit just went! And your live agent just says the transfer is incomplete without further action. In fact, accessing customer service is easy, but it's not the solution!

No slippage control! They like to ignore your limited orders. No partial execution of limit orders. This broker is a clear B-book broker who just wants to force the use of market orders to settle money on the roll bar and your account is dead on slippage. Best hope you don't make an order with more liquidity than is available in the markets. The Slippage is just out of control, too many happen and for the scalpers this broker is horrendous.

At first, this broker has been a wonderful companion thought the industry. But after a few months, I started to feel the ups and downs of IC Markets (as any brokers have). Whenever I was withdrawing a little too frequently, it seems the price ticking speed slowed down drastically. I don't know if I have been assigned to lower-liquidity servers for similar reasons. I am not sure if this is the case.

Really bad slippage! I wonder if they actually have a Limit Order or not. I have seen these happen to quite a lot of people these days, so I guess they don't. Best hope you don't make an order with more liquidity than is available in the market as for scalpers this broker is horrendous.

The commission fees are enormous, especially on their Raw Spread Account. Damn, it only started on 0.0 pips at the beginning only. The rest? we'll who knows? Just chalked it up to the market's volatility. Always the volatility.

Anyway, I haven't contacted their customer service about this yet. I pretty much give up and decided to switch brokers although I haven't found a good one. This has seriously given me trust issues.

Keep having trouble with the demo account login. Side note, I use the MT5 demo account. Is it always this buggy?

The server info is outdated. The support team seems too busy to care.

I use the demo account to see what this broker would be like if I actually trade here. well, I can kiss them goodbye now.

Not gonna bother my self with a company that doesn't even care about and my problem.